These are the standard terms and conditions for mobile apps and website design and development and apply to all contracts and all work undertaken by Brandbee Technologies for its clients.
An upfront deposit of 25–50% of the total fee payable under our proposal is due immediately upon your instructing us to proceed with the website design and development work. The remaining milestones shall become due when the work is completed to your reasonable satisfaction, subject to the terms of the "approval of work" and "rejected work" clauses. We reserve the right not to commence any work until the deposit has been paid in full. The upfront deposit is only refundable if we have not fulfilled our obligations to deliver the work required under the agreement. The deposit is not refundable if the development work has already started and you terminate the contract through no fault of ours.
You must supply all materials and information required by us to complete the work according to any agreed specification. Such materials may include, but are not limited to, photographs, written copy, logos, and other printed material. Where there is any delay in supplying these materials to us, which leads to a delay in the completion of work, we have the right to extend any previously agreed deadlines by a reasonable amount. Where you fail to supply materials and that prevents the progress of the work, we have the right to invoice you for any part or parts of the work already completed.
We are pleased to offer you the opportunity to make revisions to the design. However, we have the right to limit the number of design proposals to a reasonable amount and may charge for additional designs if you make a change to the original design specification.
Any time frames or estimates that we give are contingent upon your full cooperation and complete and final content in the photography for the work pages. During development, there is a certain amount of feedback required to progress to subsequent phases. It is required that a single point of contact be appointed from your side and be made available daily to expedite the feedback process.
On completion of the work, you will be notified and have the opportunity to review it. You must notify us in writing of any unsatisfactory points within 7 days of such notification. Any of the work that has not been reported in writing to us as unsatisfactory within the 7-day review period will be deemed to have been approved. Once approved or deemed approved, work cannot subsequently be rejected, and the contract will be deemed to have been completed and the balance of the project price will become due.
If you reject any of our work within the 7-day review period or do not approve subsequent work performed by us to remedy any points recorded as being unsatisfactory, and we, acting reasonably, consider that you have been unreasonable in any rejection of the work, we can elect to treat this contract as at an end and take measures to recover payment for the completed work.
The outstanding payment is immediately due and responsible to be paid by the client after the 7-day review period has ended.
You must obtain all necessary permissions and authorities in respect of the use of all copy, graphic images, registered company logos, names, and trademarks, or any other material that you supply to us to include in your website or web applications/mobile applications. You must indemnify us and hold us harmless from any claims or legal actions related to the content of your website or mobile applications.
Once you have paid us in full for our work, we grant you a licence to use the website and its related software and contents for the life of the website or mobile applications.
We shall not be liable for any loss or damage that you may suffer that is in any way attributable to any delay in the performance or completion of our contract, however that delay arises.
To the full extent permitted by law, all terms, conditions, warranties, undertakings, inducements, or representations, whether express, implied, statutory, or otherwise (other than the express provisions of these terms and conditions), relating in any way to the services we provide to you are excluded. Without limiting the above, to the extent permitted by law, any liability of Brandbee Technologies under any term, condition, warranty, or representation that by law cannot be excluded is, where permitted by law, limited at our option to the replacement, re-repair, or re-supply of the services or the payment of the cost of the services that we were contracted to perform.
We reserve the right to subcontract any services that we have agreed to perform for you as we see fit.
Your sensitive information will never be disclosed to a third party at any time, and this is a promise made by us (and any subcontractors we hire).
You agree to reimburse us for any requested expenses that do not form part of our proposal, including but not limited to the purchase of templates, third-party software, stock photographs, fonts, domain name registration, web hosting, or comparable expenses.
You are responsible for maintaining your backups concerning your website, and we will not be liable for restoring any client data or client websites except to the extent that such data loss arises out of a negligent act or omission by us.
We will supply you with account credentials for domain name registration and/or web hosting that we purchased on your behalf when you reimburse us for any expenses that we have incurred.
The agreement constituted by these terms and conditions and any proposal will be construed according to and governed by the laws of India. You and Brandbee Technologies submit to the non-exclusive jurisdiction of the courts in and of India with respect to any dispute arising under these terms and conditions or with respect to any services we perform for you.
By using current versions of well-supported content management systems such as "WordPress," we endeavour to ensure that the web sites we create are compatible with all current modern web browsers, such as the most recent versions of Internet Explorer, Firefox, Google Chrome, and Safari. Third-party extensions, where used, may not have the same level of support for all browsers. Where appropriate, we will substitute alternative extensions or implement other solutions, on a best-effort basis, where any incompatibilities are found.
You are responsible for complying with all relevant laws relating to e-commerce, and to the full extent permitted by law, you will hold harmless, protect, defend, and indemnify Brandbee Technologies and its subcontractors from any claim, penalty, tax, tariff loss, or damage arising from your or your clients’ use of Internet electronic commerce.
If you have any queries, please contact us.